Privacy and Cookies Policy
Kalamitay collects and processes information, some of which is referred to as “personal data”. We attach great importance to the respect of privacy, and only uses data responsibly and confidentially and for a specific purpose. This privacy notice explains the type of personal information we may collect about.
Personal Data
On our website, there are 2 types of data that may be collected:
Data transmitted directly
These data are those that you send us directly:
– via a contact form
– by direct contact via email or social media
– when you create an account with us and when you use it to buy products
– while processing an order and check out as a guest
– when you enter prize draws or competitions.
Automatically collected data
We use Google Analytics, Facebook Pixels and Cookies to gather general information about visitors to our websites in order to better understand how our websites are used. So during your visits, once your consent has been given, we may collect “web analytics” type information relating to your navigation. This is in order to provide you a better service.
Our website may contain links to external websites operated by other organisations. Those organisations may collect personal information from visitors to their site. We cannot guarantee the content or privacy practices of any external websites and does not accept responsibility for those websites.
Use of data
The data that you send us directly through email or contact form is used for the purpose of contacting you again and/or for the purpose of your request.
The data collected may be used by us for direct marketing communication, to offer you promotions, products and services that are more likely to interest you.
The data transmitted while processing an order can be communicate to a third part, we provide only the information they need to perform their specific services, for example your payment details to our payment service provider to process the payment and your contact and address details to the carrier which will deliver your purchase.
Your data may be shared with our hosting and maintenance providers for the site and our dematerialized solutions for the collection of personal data. They can also be shared with other service provider that we use for the purpose of offering you the best experience with our company.
Web analytics data is collected in anonymous way (by recording anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, visits and possible errors in order to constantly improve the user experience. This data is used by Kalamitay, the data controller, and will never be passed on to third parties or used for purposes other than those detailed above.
If you choose to not share your personal data with us, or refuse certain contact permission, we might not be able to provide some service you asked for.
Legal basis
Personal data is only collected with the user’s mandatory consent. This consent is validly collected (buttons and check boxes), free, clear and unequivocal.
Retention period
We only store your personal data for as long as necessary for the purpose the data was collected for.
This means that personal data collection based on your consent will be deleted if you withdraw your consent.
Personal data related to your user account, is retained until you delete your account.
Personal data we process in the performance of an order with you, are generally subject to various legal retention obligations. They will be deleted when they won’t be necessary anymore. The law
obliges us to retain this data for tax audits and financial audits for up to ten years.
Sensor data collected from your device is deleted upon your request.
Security
We are committed to protecting the security of your personal data. We use a variety of measures in order to protect your personal data from: Unauthorised access, Improper use or disclosure, Unauthorised modification or alteration and Unlawful destruction or accidental loss. We secure access to all transactional areas of our website using https and access to your personal and sensitive data is secured by SSL encryption.
Cookies
This website uses cookies. A cookie is a file containing small pieces of text, letters or numbers, that a web server sends to your web browser when you access an internet site.
The main purpose of cookies is to streamline your use of the website; cookies make the interaction between users and websites faster and easier. They can’t look into your computer or read any personal information or other material on your hard drive. They can’t carry viruses or install anything harmful on your computer. They are safe to store on your computer. They help track use of the website and personalise your shopping experience.
In all cases in which cookies are used on this site, the cookie will not collect any personally identifiable information.
Please note that if you choose to reject cookies, certain parts of this site may not be available to you or may not function properly.
We use google analytics to improve the functionality and usability of the site and the services we provide to site visitors. As with other cookies, user data is all anonymous and liable to comply with GDPR. Please see google analytics privacy policy and facebook pixel privacy policy for further information.
Concerning the remarketing: The third parties Google and Facebook may know you visited this website if you use their service and provide you Ads on third party websites or apps. We can’t control them but we don’t believe this knowledge poses any threat to you.
For more detailed information about cookies and to know how to change your browser setting check www.aboutcookies.org where you can learn about managing, reviewing and deleting cookies.
Your rights concerning personal data
You have the right to access the information we hold about you. Where we are legally permitted to do so, we may choose not to action your request and we will provide you with our reasons for our refusal.
You can:
– request correction of your personal data to complete or correct inaccurate information.
– request erasure of your personal data, so we will delete or remove all your personal information where there is no good reason for us to continuing process it, except your email address and full name in order to record that you have withdrawn consent.
– amend your communication preferences in order to advise us and update about the type of information you would like to receive from us or completely opt-out from marketing communication.
Where we store and process your personal data
Sometimes we will need to share your personal data with third parties and suppliers outside the European Economic Area (“EEA”). It may be transferred for the purpose of our services like delivering to you, your order. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this process. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.
Our policy towards children
We do not knowingly collect personal data from children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us personal information without their consent, he or she should contact us at contact@kalamitay.com. If we become aware that we have collected personal information from a child under the age of 18, we will delete that information from our files.
Changes to our privacy and cookie policy
Any changes we make to our privacy notice in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy and cookie policy.
Contact us
We hope this notice has been helpful. If you have any questions in respect of this privacy notice you may contact us at contact@kalamitay.com